Terms & Conditions
Status of These Terms
You agree that you are a private individual at least 18 years old at the time you use the Supaclass Platform. Use of the Supaclass Platform is directed to users aged 18 or older in the UK.
We reserve the right to update these terms from time to time by posting the updated version at that URL. We may do so because we change the nature of our products or services, for technical or legal reasons, or because the needs of our business have changed. You agree that if you do not accept any amendment to our terms then you shall immediately stop accessing and/or using the Supaclass Platform.
Your attention is in particular drawn to the way that we limit our liability to you under section 3.c and section 10 below.
The fitness training services in respect of which details are listed on the Supaclass Platform are promoted and provided by the relevant Service Provider you book products and services with. Not by us. Our role and responsibility is limited to listing details of professionals, and providing a means for you to message Service Providers. Supaclass cannot be responsible for late arrival or cancellation by a Service Provider, or for the quality of service they provide.
“Booking” means a contract for the provision of products or services entered into between you and the Service Provider;
“Service Provider Listing” means a listing in the Supaclass Platform setting out a description of the Service Provider, the price for the hair and beauty services, and any Service Provider Terms and Conditions.
“Service Provider” means a fitness training service provider, independent of Supaclass, which promotes its fitness training services via the Supaclass Platform;
“Service Provider Terms and Conditions” means any Service Provider terms and conditions and/or terms of business highlighted in the Service Provider Listing;
“you” and “your” means you, any person who browses or uses the Supaclass Platform.
Supaclass is not a fitness training services provider.
The Supaclass Platform aims to helps you discover and connect with Service Providers.
The Supaclass Platform is designed to enable users to search for and discover Service Providers. Bookings are made for products and services by the Service Provider, and not by us. Supaclass is responsible only for listing Service Provider Listings and transmitting your messages to the Service Provider. The content of the Service Provider Listing on the Supaclass Platform, is entirely the responsibility of the Service Provider.
All Service Provider Listings on the Supaclass Platform are listed by Supaclass on behalf of Service Providers. As a result, we are not (and cannot reasonably be) responsible or liable to you for anything in relation to the promotion of the Service Provider or their products and services on the Supaclass Platform.
While Service Providers may possess their own profiles on the Supaclass Platform, we do not represent, endorse or recommend any Service Provider, the quality of their premises or their service.
The Service Providers on the Supaclass Platform are not our employees. We have no involvement in your fitness services appointment or any service you identify or view on the Supaclass Platform.
You should consult with your usual general medical practitioner before undertaking any fitness training activities.
We require our Service Providers to ensure that all information provided by them in a Service Provider Listing is accurate, complete and not misleading in any way. But given the large number of Service Provider Listings, we cannot verify the information which they provide to us. It is the Service Provider’s responsibility to ensure that the products and services as set out in the Service Provider Listing is available and accurately described. We are not therefore responsible for any inaccuracies in the Service Provider Listing.
It is your sole responsibility to check with a Service Provider as to any medical or health-related conditions which might affect you or anyone else receiving the services you buy (for example without limitation, injuries, allergy information and health issues).
Use of the Supaclass Platform.
Whilst you are in compliance with these terms (including the Acceptable Use Policy), we grant you a non-exclusive, non-transferable, personal, revocable limited licence to access and use the Supaclass Platform (but not the related object and source code) for your own personal private use, in each case provided that such use is in accordance with these terms. You agree not to use the Supaclass Platform for anything else.
We have the right to suspend, withdraw or modify the Supaclass Platform (in whole or in part) without liability to you at any time for any reason.
If you set up a user account with us, you agree that you shall take all steps necessary to protect your log in details and keep them secret. You agree that you shall not give your log in details to anyone else or allow anyone else to use your log in details or account. In these terms, references to “log in details” or “account” include your log in details and account for Facebook, Twitter or any social network or platform that you may allow the Supaclass Platform to interact with.
If you fail to keep your login details confidential, or if you deliberately or unintentionally share your login details or account with someone else, you accept full responsibility for the consequences of this and agree to fully compensate us for any losses or harm that may result.
We will not be responsible to you for any loss that you suffer as a result of an unauthorised person accessing your account and using the Supaclass Platform and we accept no responsibility for any losses or harm resulting from its unauthorised use, whether fraudulently or otherwise.
If you notice an unauthorised use or breach of your user account, you must notify us immediately at [email protected]
DISCLAIMER – No Warranty regarding the Supaclass Platform
The Supaclass Platform is provided “as is” and without warranty of any kind. To the maximum extent permitted by law, we disclaim any and all warranties, express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement of proprietary rights, and any other warranty, condition, guarantee or representation. You acknowledge that we cannot reasonably guarantee, and do not guarantee, that the Supaclass Platform will always work properly.
Your conduct in relation to the Supaclass Platform
You must comply with all laws applicable in the UK or any other location that you access the Supaclass Platform from. If any laws applicable to you restrict or prohibit you from using the Supaclass Platform, you must comply with those legal restrictions or, if applicable, stop accessing and/or using the Supaclass Platform.
You must at all times abide by Supaclass’ Acceptable Use Policy.
Your breach of these terms
We reserve the right to suspend or terminate your access to the Supaclass Platform (including by deleting your account) if we reasonably believe that you are in material breach of these terms (including by repeated minor breaches). Any significant breach, including any breach of section 8, is likely to be considered a material breach.
You agree to compensate us, according to law, for all losses, harm, claims and expenses that may arise from any breach of these terms by you.
LIMITATION OF LIABILITY – IMPORTANT – PLEASE READ CAREFULLY
We accept liability for death or personal injury resulting from our negligence or that of our employees or agents (which does not include any Service Provider), and for losses or harm caused by fraud by us or our agents, or any other liability which may not by law be excluded.
We only supply the Supaclass Platform for your own individual domestic and private use. You agree not to use the Supaclass Platform in the course of any business, or for any commercial, business or re-sale purpose. We therefore have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We are not responsible for:
Any losses in relation to your receiving or not receiving the products or services in any Booking;
losses or harm not caused by our breach of these terms or negligence; or
losses or harm which are not reasonably foreseeable by you and us at the time of you agreeing to these terms including those losses which happen as a side effect of foreseeable losses. This could include loss of data, loss of opportunity, service interruption, mobile device failure or financial loss; or
technical failures or the lack of availability of the Supaclass Platform, and/or social media channels linked to the Supaclass Platform.
We will provide the Supaclass Platform with the same skill and care as providers of other similar services, but you acknowledge that your only right with respect to any problems or dissatisfaction with any of the Supaclass Platform is to discontinue your use of that Supaclass Platform and we are not responsible or liable for any interruptions or errors that you may experience while using the Supaclass Platform.
Subject to sub-section a above, our total aggregate liability to you in respect of any loss or damage suffered by you which arises out of your use (any other person’s use on your behalf) of the Supaclass Platform or our services shall not exceed £10. Your statutory rights as a consumer are unaffected.
You acknowledge that all copyright, trade marks (including ‘Supaclass’ and the Supaclass logo), and other intellectual property rights in and relating to the Supaclass Platform (other than the content of Service Provider Listings, which remain the property of the Service Provider) are owned by us or licensed to us by our partners.
You must not copy, distribute, make available to the public the Supaclass Platform or any part of the Supaclass Platform (or any work derived from the Supaclass Platform) unless we have first agreed to this in writing. You must not use any Supaclass trade marks (including ‘Supaclass’ and the Supaclass logo), or other intellectual property rights in and relating to the Supaclass Platform without our prior written consent.
If you submit comments, ideas, or feedback to us, you agree that we can use them without any restriction or compensation to you. If we accept your submission, we do not waive any rights to use similar or related ideas or feedback previously known to us, developed by our employees, or obtained from sources other than you.
Legal or Complaint Notices: If you have a complaint regarding any Service Provider Listing, you may notify us by emailing us at [email protected] with the following information: name; street address; email address; full details of your complaint and the Service Provider Listing (or Service Provider Listings) you are complaining about. These requests should only be submitted by you or someone who is authorised to act on your behalf.
We are registered with the Information Commissioner’s Office as a data controller in the United Kingdom.
We may use any feedback or comments you make in respect of the Supaclass Platform or any Service Provider in our marketing material. We will not use your name unless we get your prior consent to do so.
These terms set out the entire agreement between you and us concerning the Supaclass Platform and they replace all earlier agreements and understandings between you and us.
If any part of these terms is held to be invalid or unenforceable under any applicable local laws or by the applicable court, that part shall be interpreted in a manner consistent with applicable law to reflect as nearly as possible our original intentions and the remainder of these terms shall remain valid and enforceable.
Our failure to exercise or enforce any of our rights under these terms does not waive our right to enforce such right. Any waiver of such rights shall only be effective if it is in writing and signed by us.
Complaints and dispute resolution
Most concerns can be solved quickly by contacting us at [email protected]
Questions about these terms
If you have any questions about these terms or the Supaclass Platform, you may contact us by email at [email protected].